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Modern Language Journal

Question

What kind of verbal and non-verbal dynamics were there? Explanation.

Which behavior indicates a supportive or defensive atmosphere in communication? Why?

What kind of positive or non-positive reactions did you observe? How did they contribute to the cohesion of the group?

What were some of the barriers and indicators that prevented effective listening? Why were they obstacles and indicators?

Answer

Introduction

Definition of terms

Defensive communication

Defensive Communication This is a type of communication in which the parties want to prove their point by undermining each other (Beebe & Masterson, 2015). It is characterized by aspects such as neutrality, dominance, strategicity, certainty, and control.

Supportive communication

In this type of communication, the parties interact as equals and work on their respective issues. It is characterized by empathy, spontaneity, equality and problem-oriented provisionalism.

Action confirmation

In this type of behavior, a person listens to the speaker and appreciates the content. It is basically expressed through compliments, explanations, agreement with judgments, direct appreciation, and supportive responses.

Refusal behavior

Such behaviors include ignoring the speaker or ongoing conversation (Beebe & Masterson, 2015). It is basically expressed in the following form: Incoherent response Verbal silence Looking away Impersonal response Stage bottleneck Non-verbal indifference Engaging in other activities.

Aggregation

It is the element that unifies the conversation. Shows how coherent and coordinated your conversations are. This is essential for an effective conversation process. Aspects are covered that show that both the speaker and the listener are progressing in unison.

Active listening

It’s important to pay close attention to ongoing conversations. It indicates a person’s attentiveness through the positive presentation of responses and their interaction (Poupore, 20018). Examples of active listening include maintaining eye contact, asking questions, and nodding if you agree or shaking your head if you disagree.

Non-verbal dynamics

It’s about changing the non-verbal code of speech. This includes communication of information without language codes (Naveenan & Kumar, 2018). Examples of nonverbal dynamics include facial expressions, eye contact, body contact, and body movements.

Family Reunion: Observation

Richard: As you know, people in Texas are very friendly. Moving there was super easy and the neighbors were great. You can’t go wrong with choosing Texas to expand your new business. Lily Catherine: (playing a game). No Florida, please (on cellphone screen) Michael: (Using laptop, nodding) Yes, I’ve also heard that Texas has a good climate for business, but I don’t know anything about the people who live there. Lily: I’ve been there once. It also has good schools and a decent mortgage, so I would say it’s a family-friendly place. As a Midwesterner living in Texas, I always feel at home. Did you too, Richard? Richard: Yes, I mean that. However, before expanding your boutique there, you need to analyze your business market and do an industry analysis. However, the prices of the goods sold there are exorbitant. Lily: What do you mean by outrageous? Richard: Unreasonably expensive. Certain things, such as gas prices, are exorbitant there. Lily: I see. But I can adapt to it. Texas is now at the top of my list. Catherine: (eyes still on screen) Did you hear Florida? Lily: Roll your eyes. Richard: (with a sarcastic smile) Michael: A hand strokes his forehead.

Verbal Dynamics in Family Reunions Inserting Consensus Such as “Yes” The speaker asked the listener to explain whether they had ever lived in Texas.

Direct recognition.

Collaborative Communication at Family Gatherings Equality – Both parties were motivated to achieve common goals on common ground (Richard and Michael). The speaker shared the audience’s (Lilly’s) experience and showed empathy. Defensive Communication Advantage – This was alluded to when announcer Catherine mentioned Florida out of nowhere.

Barrier

Language barrier Speakers used complex expressions about their experience in Texas, requiring listeners to seek explanations. (Richard’s exorbitant use)

References

Beebe, S. A., & Masterson, J. T. (2015). Communicating in small group: Principles and practices 11 th. Ed.

Naveenan, R. N., & Kumar, B. R. (2018). Impact of Group Dynamics on Team. American International Journal of Social Science Research, 2(2), 16-23.

Poupore, G. (2018). A complex systems investigation of group work dynamics in L2 interactive tasks. The Modern Language Journal, 102(2), 350-370.

Surkamp, C. (2014). Non-verbal communication: Why we need it in foreign language teaching and how we can foster it with drama activities. Scenario, 2014(02), 12-27.